In a heartfelt and enlightening session held in Beedi, Douala, InsureTalk, a pan-african platform for insurance awareness and dialogue, partnered with the Lourdes Ex-Students Association (LESA) Douala Branch to host a special edition of its forum.
This wasn’t just another event. It was a timely intervention, deliberately programmed for the monthly meeting of May, a month globally dedicated to celebrating women and mothers.
InsureTalk took this meaningful opportunity to engage women entrepreneurs with a powerful session themed:
“Demystifying Insurance Claims – A Woman’s Guide to Getting What You’re Owed.”
Monthly Tradition Meets Timely Education
LESA, known for its strong alumnae network and monthly gatherings, welcomed InsureTalk into its May meeting as part of a broader effort to equip women with tools for economic empowerment. The blend of community spirit and educational dialogue created an environment where learning felt natural, trusted, and deeply relevant.
“We’ve always used our monthly meetings to uplift one another,” said Mrs. Victorine ACHA, LESA Douala Chapter President. “Having InsureTalk with us this month added real value, as it spoke directly to our needs as businesswomen, mothers, and caregivers.”
Real Concerns, Real Conversations
The session gave space for honest, eye-opening conversations about the realities women face when navigating insurance—especially as entrepreneurs and heads of households:
“I’ve paid term life insurance for years but didn’t know how to claim when it was time. I went to the insurance company to no avail — Aunty Terry
“What’s the actual process to challenge a rejected claim for health insurance? —Medora, Caterer and mother of three.
“Can we trust insurance companies to treat small women-led businesses fairly?”
— Julienne K., hair and beauty salon owner.
“Why do insurance companies have fine prints in their contracts, how does it help us?” — Barrister Patience Ngwa
These questions, voiced with sincerity and urgency, were met with clear, empathetic explanations from insurance professionals present. The back-and-forth dialogue highlighted a core mission of InsureTalk: to make insurance human, helpful, and accessible.
Bridging the Knowledge Gap
The presentation revealed how much untapped security women could access if they were better informed. Many were surprised to learn they could seamlessly claim for the first to die life insurance if they knew the right steps and documentation.
“I never saw insurance as something for me. It felt too complicated. But now, I get it.” — Rosine N., small-scale farmer and LESA member
“This was not just about business. It was about protecting our families, our futures.” — Yvette T., mother and teacher
A Fitting Tribute to Women
By aligning the session with Mother’s Day month, InsureTalk made a subtle yet profound statement: caring for women means educating and empowering them. Insurance may seem technical, but for many at the meeting, it now felt personal.
“It’s a different kind of Mother's Day gift,” one participant joked. “One that makes sure we're covered when life surprises us.”
Looking Ahead
Encouraged by the success of this May session, InsureTalk hopes to replicate this partnership model with other women’s groups across the country. Future topics may include:
– How to review insurance contracts before signing
– What to do when claims are unfairly denied
– Affordable insurance options for informal businesses
As LESA members transitioned to the next item on the agenda, some still in lively debate, it was clear the session had left a mark.
This is what our meetings should do—inform, uplift, and protect our own,” said Mrs. Julie PARH LESA Douala Secretary General.
“We’re thankful to InsureTalk for bringing this conversation home.
Conclusion
By embedding insurance education into a trusted women’s network, InsureTalk and LESA showed that empowerment doesn’t always need a grand stage, it just needs the right audience, the right message, and the right moment. This May, that moment belonged to women. And they made the most of it.